Justen Deal’s company-wide email was the best decision and action he could have taken at that time. In the email, he expressed his concerns about the HealthConnect system. The reason is that he utilized every available avenue to raise the issue with those concerned at the management level. Before going all out in the email, Deal did full research and was aware of the damage the software could create. An effective whistleblower must always have a case to prove or hard evidence against the system and the management.